Description
Payment
* Payment is due within 7 days after the end of bidding. Please make sure that the "Ship To" address in your ESCROW account is correct.
Shipping & Handling
* Item will be shipped from China Post by Standard International Shipping (with tracking number).
* I ship within 3 business day after payment received. It will normally arrive in 30 business days. If you need EMS shipping, pls feel free to contact me. We offer several shipping options as follow:
1.SAL shipping (SAL shipping takes about 18-30 days.cheaper and faster)
2.Air shipping (Air shipping takes about 15-20 days,faster but expensive)
3.EMS shipping (EMS takes about 6-10 days.fastest but very expensive)
4.Sea shipping (Sea shipping takes about 45-60 days, you'd better not choose sea shipping if you have not patience for waiting so long time for about 2 months.cheapest but very slow)
Combined Shipping
* I am happy to combine shipping on items won/purchased within 7 days.
* Combined shipping discount is only available if you make on total payment. Please wait until all the auctions ended. After done, pls e-mail me for a combined invoice if I've not already done so.
Return Policy
* If you are not fully satisfied, pls contact me immediately. Items can be returned within 7 days after receipt for a 100% refund. * Returned items must be in their original packing & in as-shipped conditions, not worn or altered.
Terms
Items are shipped within 3 business days of receipt of payment.
If the item is damaged in the mail, I can refund the shipping cost and compensate you some money.
I send out the packages by China Post. If the package lost in the mail, I can resend the package or send full money back.
Our Service
★Your e-mail will be reply in 12 hours. you will get the professional answer. Shorter production time and faster delivery time
★The tracking number will be sent as soon as possible.
★ The samples of our products can be provided.
★ We can customize design.
★ Pleasetell us what you like (drawings or pictures), we can send you a picture or sample to check quality.
Delivery & Packing
Inner package: bubble wrap; Outside package: carton or wooden case.
If you have special requirements, we will be glad to meet your needs, such as gift package.
All the products will be carefully packed , so don't worry that it will be broken during the shipment
FAQs
Q: What is the material of your products?
A: The material is natural crystal. All materials are available for customization.
Q: How do you manage the quality?
A: In the aspect of quality management, with professional knowledge and practical experience of quality management personnel quality control group. Each product is well-tested before being shipped out of storage.
Q: Is any discount possible if I place an order?
A: Yes. we have different price ranges based on different order quantities. Large quantity is negotiable.
Q: How about showing me some samples?
A: We are honoured to offer you samples.
Q: How long is the delivery time?
A: Different products and quantities have different procedures and different timing. We may provide DHL, FedEx, EMS, UPS, TNT ocean shipping etc for the customer's choice. For more information, please contact us directly.
Q: Are customized products accepted, Can you engrave our brand logo on the product?
A: Yes. OEM/ODM/CUSTOM LOGO services are available.
100g charoite stone
$9.50
OUR TEAM & COMPANY
